Data management

Contact centres

21st Oct 2021

WEBINAR: How to utilise contact centre insights

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Webinar - Thursday 21st October 2021

Voice of the Customer

25th Aug 2021

8 actions to simplify customer listening

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Customer listening

Customer experience management

21st Jul 2021

Do you need a customer interaction catalogue?

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Dr. Graham Hill

B2B

20th Jul 2021

Customer data privacy: Where to draw the line?

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Voice of the Customer

5th Jul 2021

Turn your data lake into a flow of insights

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data lake

Channels

28th Apr 2021

New report: The future of CX in financial services

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Piggy bank

Customer Data Platforms

8th Apr 2021

Data hygiene and customer centricity

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Customer_Experience

Data

15th Mar 2021

Are you insight-oriented? A preliminary assessment

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Binoculars customer experience vision

Data management

4th Jan 2021

5 ways unified data & new tech will improve CX

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Ecommerce

18th Dec 2020

Why do digital experiences disappoint customers?

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Disappoint

Data

10th Dec 2020

How to handle customer data after COVID-19

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Machines

TTEC

8th Dec 2020

TTEC Accelerates Growth Strategy in EMEA

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