Data management

Data management

5th Oct 2017

Before outsourcing data processing, consider this

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Big data

4th Oct 2017

Digitalise or die: The vital lesson for Toys r Us

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Customer experience management

2nd Oct 2017

Integrating CRM and ERP

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Analytics

29th Sep 2017

3 Rules for Implementing Self-Service Analytics

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Customer experience management

22nd Sep 2017

How to avoid conflicting messages in omnichannel

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Firstname Communications

Customer metrics

4th Sep 2017

How to develop meaningful marketing metrics

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Firstname Communications

Data management

31st Aug 2017

How Web Scraping Can Help Your Ecommerce Business

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Customer experience management

30th Aug 2017

Breaking free from legacy thinking

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Contact centre outsourcing

25th Aug 2017

Ensuring re-shoring doesn’t cost customers

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Data management

25th Aug 2017

Three Technologies Your SMB Can't Live Without

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Customer value

22nd Aug 2017

Identity management & social log in: Pros & cons

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