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General Data Protection Regulation (GDPR)

General Data Protection Regulation (GDPR)

EU GDPR: Consumer Rights and Privacy Protections

Customer Data Platforms
19th Jan 2021

Disclaimer: This article does not constitute legal advice. You’ve probably received countless emails with subject lines like this lately: “We’ve...

Blog

How the GDPR impacts email marketing

Email marketing
26th Oct 2020
Blog

Shifting liability for fraud from merchants

Contact centres
8th Oct 2020
Blog

Two years of GDPR: How compliance can help CX

Data management
8th Jul 2020
Blog

3 reasons why IVR payments still matter

Contact centres
11th Jun 2020
Blog

Data sharing still daunting despite GDPR

Cath Everett
Cath Everett
Data
18th Oct 2019
Data sharing
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You can’t ignore GDPR in customer service

General Data Protection Regulation (GDPR)
11th Jul 2019
Blog

BA facing £183m fine as UK's first major GDPR case

Chris Ward
Chris Ward
Data
8th Jul 2019
Airline

How has GDPR changed the customer data landscape?

Chris Ward
Chris Ward
Data
24th May 2019
One year

Preparing your data flows for a no-deal Brexit

Heather Burns
Heather Burns
Data
21st Feb 2019
Lock key data privacy

Has GDPR made marketers more data conscious?

Data management
13th Feb 2019
Blog

What does £44m Google fine mean for marketers?

Chris Ward
Chris Ward
Data
22nd Jan 2019
Google fine

4 trends for experience-driven marketing in 2019

Chatbots
22nd Jan 2019
Blog

GDPR: Non-compliance affects customer experience

Customer experience management
21st Jan 2019
Blog
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