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Why a crisis could be a good thing for your brand
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Drivers of Agile success for insight teams
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CMO as CX leader: How to make it work
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The 2019 CRM buyer's guide
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Change customer behaviour: Penalise vs incentivise
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Resources
Events & webinars
CX Leader of the Year
Personalisation
Personalisation
11th Jul 2019
Blog
A star can speak many languages
By
AlanDuncan1
Senior Marketing Director, Europe
8th Jul 2019
The personalisation maturity curve
1st Jul 2019
A guide to supercharging your personalisation
26th Jun 2019
Blog
Health and beauty CX – more than skin deep
By
Dan Hartveld
CTO
18th Jun 2019
Blog
7 ways AI is transforming email marketing
By
johnsmithib
Assistant Marketing Manager
29th May 2019
The 9 keys to driving stronger relationships
28th May 2019
Blog
Luxury brands lead the way for in-store experience
By
Dan Hartveld
CTO
18th May 2019
Blog
Personalisation techniques for modern CX
By
Diana Serrano
Marketing Coordinator
Advertisement
11th Apr 2019
Blog
How to drive loyalty with meaningful conversations
By
Olivier Njamfa
29th Mar 2019
Maximising the Salesforce Marketing Cloud
28th Mar 2019
Blog
How to use AI for personalised prices
By
Nikolay.Savin
Head of Product
26th Mar 2019
Ten personalisation tactics
13th Mar 2019
1 comment
Infographic: 5 personalisation best practices
25th Jan 2019
Blog
Top consumer trends that will impact your CX
By
BlueOceanContactCenters
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