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Salesforce automation

Salesforce automation

Contact centres
15th May 2020

Ready, Set, Go WFH: Winners & losers

It is a time of unique and extraordinary challenge, Covid-19 is a horrendous experience for us all and is costing many people their lives and putting...

Blog
Contact centres
1st May 2020

We are not all equal in a WFH world

Blog
Salesforce automation
19th Feb 2020

Customer relationship success: Sales CRM evolves

Blog
MaritzCX
10th Dec 2019

Petplan taps MaritzCX technology to up win rate

Maritz CX
Salesforce automation
13th Aug 2019

Debunking common CRM myths

Blog
Whitepaper
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Maximising the Salesforce Marketing Cloud

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Salesforce automation
20th Mar 2019

Questions mid-size firms must ask when buying CRM

Blog
Salesforce automation
14th Mar 2019

The 3 pillars of CRM success

Blog
Artificial intelligence
14th Feb 2019

Turn your contact centre into a revenue generator

Blog
Customer experience management
31st Jan 2019

Three customer experience fables for 2019

Blog
CRM
15th Jan 2019

Infographic: CRM facts, stats and predictions

by
Neil Davey
CRM stats
CRM
9th Nov 2018

How to tackle CRM’s most common obstacles

by
Neil Davey
Troubleshooter
CRM
31st Oct 2018

Why a CRM transformation project is like Formula 1

by
Chris Ward
Racing car CRM
CRM
7th Sep 2018

How easy is it to switch CRM software?

by
Penny Lowe
CRM
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