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4 common mistakes made by customer insight leaders
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Is customer journey management now mainsteam?
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Resources
Events & webinars
CX Leader of the Year
Salesforce automation
Salesforce automation
13th Aug 2019
Blog
Debunking common CRM myths
By
Tara Bryant
Senior Vice President of Sales
29th Mar 2019
Maximising the Salesforce Marketing Cloud
20th Mar 2019
Blog
Questions mid-size firms must ask when buying CRM
By
John Cheney
CEO
14th Mar 2019
Blog
The 3 pillars of CRM success
By
Penny Lowe
Head of Service Delivery
14th Feb 2019
Blog
Turn your contact centre into a revenue generator
By
Matt Shealy
President
31st Jan 2019
Blog
Three customer experience fables for 2019
By
Dan Hartveld
CTO
15th Jan 2019
Infographic: CRM facts, stats and predictions
9th Nov 2018
How to tackle CRM’s most common obstacles
Advertisement
31st Oct 2018
Why a CRM transformation project is like Formula 1
7th Sep 2018
1 comment
How easy is it to switch CRM software?
13th Jul 2018
Blog
10 tips for slicker call handling & CX
By
Imoyse
EMEA Sales Director
Sales performance
CRM best practices for modern businesses
Brought to you by
MyCustomer
18th Apr 2018
Blog
3 ways AI will elevate CX and retail sales roles
By
Dan Hartveld
CTO
6th Mar 2018
2 comments
Which CRM tool is the most user-friendly?
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