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Single customer view

Single customer view

Three key steps to deliver a single customer view

Data management
8th Jun 2020

We all know the benefits of a single customer view (SCV) in providing a 360-view of customers to deliver better targeting, as well as products and...

Blog

Four ways to deliver winning customer experience

Customer experience management
21st Oct 2019
Blog

Complaint handling: Months Vs Minutes

Complaints
17th Oct 2019
Blog

Eight tips for building trust with customers

Customer satisfaction
18th Jul 2019
Blog

Why customer sentiment has never mattered more

Customer experience management
3rd Jun 2019
Blog

Single customer view: Challenges & obstacles

Single customer view
6th Mar 2019
Blog
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Connect with customers using 'segment of one'

Advocacy
13th Nov 2018
Blog

The single customer view: Are we chasing a myth?

Single customer view
8th Nov 2018
Blog

What are the top ten benefits of CRM?

B2B
20th Aug 2018
Blog

What's it like to walk in your customers' shoes?

Voice of the Customer
13th Aug 2018
Walking in customers shoes

Being human: CRM technology serving customers…

Customer experience management
3rd Aug 2018
Blog

CRM – Defining your top 5 goals

Customer experience management
23rd Jul 2018
Blog

The benefits of being GDPR compliant

Data management
17th Jul 2018
Blog

Do CDPs (customer data platforms) suck?

Customer Data Platforms
11th Jun 2018
Blog
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