Single customer view

6th Mar 2019
1
Blog

Single customer view: Challenges & obstacles

By
Dan Telling
Managing Partner
Single customer view
13th Nov 2018
Blog

Connect with customers using 'segment of one'

By
Karen Wheeler
VP Country Manager
Advocacy
8th Nov 2018
1
Blog

The single customer view: Are we chasing a myth?

By
Michael Poyser
Chief Analytics Officer
Single customer view
20th Aug 2018
Blog

What are the top ten benefits of CRM?

By
Mike Richardson
Managing Director
B2B
Walking in customers shoes
Voice of the Customer
13th Aug 2018

What's it like to walk in your customers' shoes?

3rd Aug 2018
Blog

Being human: CRM technology serving customers…

By
Duncan Wood
Marketing manager
Customer experience management
23rd Jul 2018
Blog

CRM – Defining your top 5 goals

By
Mike Richardson
Managing Director
Customer experience management
17th Jul 2018
Blog

The benefits of being GDPR compliant

By
Geoff Land
Managing Director
Data management
11th Jun 2018
Blog

Do CDPs (customer data platforms) suck?

By
Julian Berry
Director
Customer experience management
29th Mar 2018
Blog

Using GDPR to gain a single customer view

By
Geoff Land
Managing Director
Customer experience management
16th Mar 2018
Blog

Using customer data platforms for personalisation

By
Anthony_Botibol
Group Marketing Director
Data-driven marketing
27th Feb 2018
Blog

Three rules for a frictionless customer experience

By
Lynda Kershaw
Marketing Manager
Customer experience management
25th Jan 2018
Blog

Fixed pricing models: A thing of the past?

By
Monica McDonnell
Strategic business development, Europe,
Big data
Leader spanner
CRM
23rd Jan 2018

Is a chief customer officer crucial to CRM?