Single customer view

21st Oct 2019
Blog

Four ways to deliver winning customer experience

By Managing Partner
Customer experience management
17th Oct 2019
Blog

Complaint handling: Months Vs Minutes

By Product director, Aptean Respond
Complaints
18th Jul 2019
Blog

Eight tips for building trust with customers

By EMEA Sales Director
Customer satisfaction
3rd Jun 2019
Blog

Why customer sentiment has never mattered more

By President and CEO
Customer experience management
6th Mar 2019
1
Blog

Single customer view: Challenges & obstacles

By Managing Partner
Single customer view
13th Nov 2018
Blog

Connect with customers using 'segment of one'

By VP Country Manager
Advocacy
8th Nov 2018
1
Blog

The single customer view: Are we chasing a myth?

By Chief Analytics Officer
Single customer view
20th Aug 2018
Blog

What are the top ten benefits of CRM?

By Managing Director
B2B
Walking in customers shoes
Voice of the Customer
13th Aug 2018

What's it like to walk in your customers' shoes?

3rd Aug 2018
Blog

Being human: CRM technology serving customers…

By Marketing manager
Customer experience management
23rd Jul 2018
Blog

CRM – Defining your top 5 goals

By Managing Director
Customer experience management
17th Jul 2018
Blog

The benefits of being GDPR compliant

By Managing Director
Data management
11th Jun 2018
Blog

Do CDPs (customer data platforms) suck?

By Director
Customer Data Platforms
29th Mar 2018
Blog

Using GDPR to gain a single customer view

By Managing Director
Customer experience management