Single customer view | MyCustomer

Customer experience management

3rd Aug 2018

Being human: CRM technology serving customers…

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Customer experience management

23rd Jul 2018

CRM – Defining your top 5 goals

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Mike Richardson

Data management

17th Jul 2018

The benefits of being GDPR compliant

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Customer Data Platforms

11th Jun 2018

Do CDPs (customer data platforms) suck?

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Customer experience management

29th Mar 2018

Using GDPR to gain a single customer view

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Customer Data Platforms

16th Mar 2018

Using customer data platforms for personalisation

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Anthony_Botibol

Customer experience management

27th Feb 2018

Three rules for a frictionless customer experience

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Big data

25th Jan 2018

Fixed pricing models: A thing of the past?

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Monica McDonnell

CRM

23rd Jan 2018

Is a chief customer officer crucial to CRM?

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Leader spanner

Customer journey

14th Dec 2017

Why Santa needs a CRM

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Mike Richardson

Customer metrics

2nd Nov 2017

7 tips to personalize customer experience

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Customer satisfaction

23rd Oct 2017

How to avoid a sales horror show this Halloween

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