Single customer view | MyCustomer

Omnichannel

22nd Sep 2016

The next generation will either make or break the High Street

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Data

19th Sep 2016

82% of brands can't create a single customer view

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stat attack

Lead generation

14th Sep 2016

How to successfully pitch a high-profile customer

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Customer experience management

13th Sep 2016

What do your customers really look like?

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Customer journey

27th Jul 2016

Mapping the customer journey to success

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Customer experience management

29th Jun 2016

CX Essentials Part 2

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Customer journey

16th Jun 2016

Why Twitter Is Critical to Voice of the Customer Programs

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Graham Thatcher

B2B

16th Jun 2016

Don’t let your judgement be clouded when making decisions about data security

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Big data

26th May 2016

How to succeed with your customer experience initiatives

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Contact centre metrics

28th Apr 2016

What’s the Best Way to Develop a Single View of the Customer?

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Customer journey

14th Apr 2016

Marketing technology has never been more effective – so why are marketers still struggling to reach their customers?

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