Social CRM

Social CRM

Technology

6th Apr 2021

Should Clubhouse be part of your CX strategy?

The hype around Clubhouse has been building. So what should CX professionals know about it and how can it support customer experience strategies?

by

Steven Van Belleghem

clubhouse

Marketing automation

25th Jan 2021

Emerging Marketing Automation Features in 2021

by

Customer experience management

30th Dec 2020

MAKE A DIFFERENCE… between CRM & CXM

by

Crowdservice

28th Dec 2020

Sponsored

Leading CRM brands duel in battle of the bands

by

CRM

30th May 2019

Is your CRM strategy advanced enough for AI?

by

Robot

Sales performance

24th Aug 2018

Benefits of CRM Solution in SaaS Organization

by

CRM

18th Jul 2018

Why customer experience has turned CRM on its head

by

Trapeze

Customer experience management

7th Jun 2018

Your customers are your heroes, so market that way

by

Hamish McCollester

CRM

6th Mar 2018

Which CRM tool is the most user-friendly?

by

Easy button

B2B

9th Nov 2017

Integration of CRM & Social data to manage Leads

by

Customer satisfaction

6th Nov 2017

The real reason your customer is always right

by

Advertising

1st Nov 2017

Why CRM is the wrong tool for account managers

by

Patriciacoriell92

Customer experience management

24th Oct 2017

Next generation CRM for next generation businesses

by

Analytics

18th Oct 2017

Unstructured data is key to true customer insight

by