Social CRM

Is your CRM strategy advanced enough for AI?

CRM

30th May 2019

In his latest novel, Machines Like Me , Ian McEwan reimagines what 1980s Britain might have looked like if certain iconic events had swung a...

Robot

Benefits of CRM Solution in SaaS Organization

Sales performance

24th Aug 2018

Why customer experience has turned CRM on its head

CRM

18th Jul 2018

Trapeze

Your customers are your heroes, so market that way

Customer experience management

7th Jun 2018

Which CRM tool is the most user-friendly?

CRM

6th Mar 2018

Easy button

Integration of CRM & Social data to manage Leads

B2B

9th Nov 2017

The real reason your customer is always right

Customer satisfaction

6th Nov 2017

Why CRM is the wrong tool for account managers

Advertising

1st Nov 2017

Next generation CRM for next generation businesses

Customer experience management

24th Oct 2017

Unstructured data is key to true customer insight

Analytics

18th Oct 2017

Preparing CRM for predictive analytics

Social CRM

16th Oct 2017

Keeping Communications Current

Customer experience management

13th Jul 2017

CRM and marketing automation: a killer combination

Customer journey

4th Jul 2017

Points to be considered while writing a CRM plan

Analytics

28th Jun 2017