Social customer service | MyCustomer

Channels

28th Apr 2016

The 5 fundamentals of a social service strategy

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Social media

Social customer service

27th Apr 2016

5 tips to help you increase your facebook reach

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margaritahakobyan

Channels

25th Apr 2016

Social media service: Four key considerations

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Thumbs social

Customer satisfaction

22nd Apr 2016

The ultimate customer service crisis-checklist

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Justine Rouckhout

Channels

21st Apr 2016

Tackling the dichotomy of social customer service

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Cust serv speech bubbles

Behavioural marketing

20th Apr 2016

Why it makes sense to understand who’s busy sidestepping your Digital Front Door

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Customer journey

18th Apr 2016

New Global Survey Reveals Social Media Customer Service on the Decline

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Graham Thatcher

Technology

21st Mar 2016

Ten years of Twitter through the MyCustomer lens

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Twitter

Channels

16th Mar 2016

No more waiting: The Post Office's social service

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Queue

Channels

3rd Mar 2016

Apple enters the customer service Twittersphere

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Apple genius

Customer experience management

25th Feb 2016

Digital transformation and the customer experience

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Channels

12th Feb 2016

The week in customer service tweets

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twitter

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