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Social listening
Social listening
Voice of the Customer
22nd May 2012
LiveOps adds Facebook channel integration to...
by
Natalie Steers
Contact centres
23rd Apr 2012
Kana boosts customer service with social solution
by
Natalie Steers
Voice of the Customer
4th Apr 2012
YouGov to launch social media monitoring tool
by
Natalie Steers
Voice of the Customer
21st Mar 2012
Adobe rolls monitoring, engagement and...
by
Natalie Steers
Voice of the Customer
8th Mar 2012
Why the Mail is wrong to slam social media...
by
Natalie Steers
Voice of the Customer
28th Feb 2012
DataSift launches social data platform to drive...
by
Natalie Steers
Voice of the Customer
31st Jan 2012
React.com launches free social analytics tool
by
Rachel Fielding
Voice of the Customer
25th Jan 2012
MyCustomer.com members offered discount for...
by
Neil Davey
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Voice of the Customer
10th Jan 2012
Social media monitoring workshop set for London
by
Neil Davey
Voice of the Customer
13th Dec 2011
SAP teams with NetBase to support social analytics
by
Rachel Fielding
Voice of the Customer
17th Nov 2011
The real CRM side of listening and monitoring
by
Andrea Incalza
Voice of the Customer
16th Nov 2011
Marketing talk-listen ratio: The formula for...
by
Jack Springman
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