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Social listening
Social listening
Voice of the Customer
4th Jul 2013
Social customer service: The measurements and...
by
Natalie Steers
Voice of the Customer
25th Apr 2013
Infographic: Are you monitoring what matters?
by
Natalie Steers
Voice of the Customer
19th Feb 2013
Infographic: Is social media monitoring too Big...
by
Natalie Steers
Voice of the Customer
9th Jan 2013
Aspect Software brings social customer data to...
by
Natalie Steers
Voice of the Customer
9th Nov 2012
Leading companies embrace failures and feedback...
by
Neil Davey
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Voice of the Customer
2nd Nov 2012
CFI Group bolsters EFM suite with social media...
by
Neil Davey
Voice of the Customer
3rd Oct 2012
Nimble gives contacts social context with...
by
Natalie Steers
Voice of the Customer
12th Sep 2012
Get Satisfaction adds analytics tool; enhances...
by
Natalie Steers
Voice of the Customer
6th Sep 2012
Adobe introduces Social to measure social media...
by
Natalie Steers
Voice of the Customer
10th Aug 2012
Visible updates social media monitoring...
by
Natalie Steers
Voice of the Customer
2nd Aug 2012
SAP leverages HANA to deliver new social...
by
Natalie Steers
Voice of the Customer
30th Jul 2012
Socialbakers tracks Olympic optimism with...
by
Natalie Steers
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