User-generated content

Artificial intelligence

10th Jul 2020

How brands should turn to their digital voices

As the Internet came of age, those able to harness its speed and efficiencies were able to offer a wider range of products and services--with...

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Customer experience management

2nd Jun 2020

Is UGC the key to brand growth in 2020?

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Contact centre outsourcing

13th Nov 2019

Outsource Content Review to Your Contact Center

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BlueOceanContactCenters

Employee engagement

8th Nov 2017

Why employee-generated content is the new UGC

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Content marketing

12th Jun 2017

Earning or owning UGC: the key differences

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User-generated content

10th May 2017

Winter's Passed: 5 Tips We Learned About Ice Dams

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EmergingGameChangers

Conversational marketing

9th May 2017

Using UGC to Retain Customers

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Customer journey

28th Feb 2017

Post-purchase persuasion

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Content marketing

7th Feb 2017

How to acquire and retain customers with UGC

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Content marketing

31st Jan 2017

How to make the most of user-generated content

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Behavioural marketing

25th Jan 2017

2017: Ten customer engagement trends to watch

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Voice of the Customer

20th Jan 2017

How AI is helping brands exploit customer reviews

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Speech AI machine

Social CRM

1st Jan 2017

Get blogging on MyCustomer

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Branding

13th Dec 2016

10 myths about user-generated content

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Content marketing

12th Dec 2016

How to Leverage User Generated Content in 2017

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Big data

28th Oct 2016

Where are you in the content marketing multiverse?

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Big data

28th Oct 2016

What is a content multiverse?

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Content marketing

27th Oct 2016

Content marketing tips for real estate companies

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