Beginning in 2011, Zoom set out to improve how people communicate through video.
Traditional interfaces were basic and clunky. Connecting both audio and video took multiple steps. Lagging and unstable video streams were the norm.
Zoom changed all that and gave people newfound confidence to meet virtually.
By listening to our customers, we innovated to solve their most pressing challenges. Anyone could navigate our easy-to-use interface, and we made joining a meeting as simple as a single click. Because even one person having trouble joining impacts the broader meeting experience.
Perhaps most importantly, we architected our solution for relentless reliability. We were the first service built from the ground up and optimized for video, and it shows. Zoom just works.
Each year, Zoom continued to raise the bar on what enterprise communications could be. We expanded our portfolio to create a ubiquitous platform trusted by people and global organizations to help them connect in meaningful ways.
Zoom Contact Centre: For when your customers’ plans don’t go as plannedWhen it comes to customer support, sometimes you have to see it to believe it. Connect with customers via video, chat, phone, or SMS and instantly bring in other in-house experts through one simple experience - Zoom Contact Centre. So pull up a properly built chair and deliver a premium customer experience with Zoom. https://explore.zoom.us/en/products/contactcenter/
Zoom AI Companion, your new generative AI digital assistantIntroducing Zoom AI Companion (formerly Zoom IQ) – your new generative AI digital assistant across the Zoom platform. AI Companion helps individuals and teams achieve more, and it can help you improve productivity, collaborate seamlessly, and express yourself better throughout your workday. Zoom AI Companion is now available at no additional cost with paid Zoom user accounts. Select verticals and geos may be excluded. Learn more: https://explore.zoom.us/en/ai-assistant/
Zoom One - Team Chat, Phone, Email, and moreZoom One is all of the tools teams need for work and beyond. Team Chat, Phone, Email, and more - all on one platform. With intelligent A.I. capabilities across the entire Zoom platform, teams can focus on the work that really matters and improve their productivity. See how Zoom One can enhance your team’s collaboration today. https://www.zoom.com/en/products/collaboration-tools/