| CRM, customer service, marketing and social media resources

MyCustomer is changing... On Friday the 27th of November we will be starting the process of switching over to the shiny new MyCustomer. From this point onwards we will have to temporarily disable registrations, login, the publishing of new content and the downloading of content. So, whilst you’ll still be able to read all the content on the site, you won’t be able to create or edit your own posts or comments. Normal service will resume during Wednesday the 2nd of December.

Top features

Digital disruption in finance: How to understand your online tribes and respond

How do different customers use online channels and what does this mean for financial services brands?

Six ways to ensure your customers shop with confidence

You must get your house in order to ensure customer peace of mind.

What does the CAP guidance on advertising in video blogs mean for marketers?

What are the rules for flogging through vlogging?

Editor's note

MyCustomer will shortly be relaunching. And I'd like to explain some of the changes, and why they will make us the only resource that provides holistic coverage of the customer journey.

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