Top features

From art to science: Marketing trends in 2014

Experts give their opinion about the year’s biggest marketing trends.

How to ensure you hire truly customer-centric service reps

Making sure your customer service reps are on top of their game has never been so vital.

The importance of reducing complexity in the customer experience

Does the Siegel+Gale Global Brand Simplicity Index prove that brands that offer simpler experiences win?

Editor's note

In a survey of global marketers, a whopping 57% said they plan to increase on social media, placing it second only to marketing automation as the most popular area for increased spend.

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