| CRM, customer service, marketing and social media resources

Top features

How has Admiral Group created a culture of engagement?

As part of MyC's ongoing coverage of employee engagement, the Admiral Group shares its secrets to success.

How to use CRM to manage the dissolution of customer relationships

Relationships don't end after the customer leaves, so they must still be managed.

How to choose an affiliate marketing model for your brand

What are the seven key models that businesses can utilise to boost sales?

Editor's note

Social listening is often portrayed as a tool for the marketing department – enabling organisations to monitor sentiment about the brand and their products and services. But it can deliver much more.

Back to top Back to top