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Affiliate marketing: Time for brands to readdress the facts?

The benefits of affiliate marketing programmes are well documented, so why do so many businesses remain sceptical?
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Six tips to improve the productivity of your call centre agents

Contact centre services have a huge part to play when it comes to the process of improving your productivity and efficiency.
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How to boost email marketing ROI with real-time analytics and personalisation

Easy steps to deliver a leap in email marketing performance.
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Editor's note

Social listening is often portrayed as a tool for the marketing department – enabling organisations to monitor sentiment about the brand and their products and services. But it can deliver much more.

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