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Sales analytics: What should you monitor and measure?

What should you measure to derive the best insight into sales performance?

Why complaint handling is more important than ever for the insurance industry

With a financial watchdog soon introducing complaints reports, insurance firms must step up.

What will it cost to become EU data law compliant?

The EU data law is due to come into effect in December 2017.

Editor's note

Why has it taken 40 years for sales analytics to become an essential sales management tool? It’s a question posed by Neil Rackham, author of SPIN Selling. And it’s a good question, indeed.


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