Top features

Are we witnessing an evolution from sales force automation to sales force gamification?

Gamification and the sales department has a long history - and potentially a bright future.

The three epiphanies on the path to CRM enlightenment

Three things your business must understand about the potential of digital business today.

People, process and technology: Why we've got the mix all wrong

Technology has been dominant for too long - at the expense of the customer experience.

Editor's note

Remember when the likes of Gartner were predicting that around three-quarters of Global 2000 organisations would have at least one gamified application by 2015? Happy days.

Back to top Back to top