MyCustomer will shortly be relaunching. And I'd like to explain some of the changes, and why they will make us the only resource that provides holistic coverage of the customer journey.
- More than a metric: Is this why some people hate Net Promoter Score?
- MyCustomer launches the ultimate practical guide to web analytics
- Digital disruption in finance: How to understand your online tribes and respond
- New MyC report: Digital empowerment in retail banking and the customer service challenge
- How to measure the ROI of social selling