Top features

What were 2014’s biggest customer service trends?

MyCustomer takes a look back at the some of the year’s biggest developments in customer service.

6 ways to retain a customer for life, not just for Christmas

What's the best way to keep customers coming back after the Christmas surge?

4 ways to sell technology by creating a better experience

What can we learn from Apple's revolutionary approach to selling tech?

Editor's note

In a survey of global marketers, a whopping 57% said they plan to increase on social media, placing it second only to marketing automation as the most popular area for increased spend.

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