Welcome to MyCustomer.com, a community of customer strategy and CRM professionals providing news, advice and discussion.
As businesses increasingly involve themselves in the world of social media, they are discovering that they are governed by a whole new set of rules and regulations. Therefore, in addition to our usual blend of news and advice, this month we will be looking at the new rules of the customer - from regulation to etiquette.
If you have any questions or comments then please contact me at editor@mycustomer.com
Kind regards,
Neil Davey