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Employee journey mapping: How customer experience management can help HR

You need to get employee experience right from day one.

EU data law: Dearth of consultancy support puts brands at risk

To prepare for the complexities of the new EU data law, help is needed - but it's in short supply.

How to implement beacons as part of your loyalty programme

Why beacons could be the future of promotion reward technology.

Editor's note

Recently, we explored the connection between employee engagement and customer experience - now we're going to examine how you can ensure that your employees are living - and loving - the brand.

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