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A bad fitting room experience is driving consumers to abandon their purchases, resulting in lost sales and damaging retailers’ reputations, according to a recent study by Indyme, a customer engagement and loss prevention specialist.View the whole blog: Top 5 in-store customer engagement strategies
Mobile has changed the way we live our lives and the way we shop, but have we really seen the impact in FMCG as yet? Mobile apps for brands and retailers abound, but look in store and see how many people are using their mobiles.View the whole blog: Bridging the gap between shoppers and brands
Collaboration and project management play a key role in the success of a business, irrespective of its domain, shape and size.View the whole blog: My Customer is Online! (Lori Wagoner)
While we often lump sales and marketing together, there are actually significant gaps in terms of how companies manage the process of turning a B2B prospect into a qualified lead, and passing that lead successfully to the right sales rep.View the whole blog: Martin Schneider
For those that are old enough, can you remember what it was like in 1984?View the whole blog: The Customer Service Network Blog
The fundamentals of marketing have changed. With business landscape evolving at a tremendous pace, experts predict multiple BIG Things to make it into the marketing sphere this year or early next year.View the whole blog: Nine best sales practices for your business