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Read the latest expert opinions from the MyCustomer community.
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Here are three ways in which sound plays an important part in the human experience.
The Sound of the Internet:View the whole blog: The role of voice in the customer experience
Six years is a long time in 21st century retailing.View the whole blog: New EU Data Protection proposals three years on: playing catch up with a changing world
On any journey, one of the biggest risks is the potential to get lost.View the whole blog: Building communication in to the complete customer journey
Our latest Twitter Q&A took place on Wed 22nd July - the subject was 'Improving Customer Experience through Employee Engagement'.View the whole blog: MyCustomer Community Noise
I’ve written before about an alarming trend over the past five years or so, where brands have thrown money and resource into improvinView the whole blog: All About Customer Management
Swansea Council face refunding more than £22,000 to drivers who were fined £70 in an area where the parking signage was inadequate.View the whole blog: The Customer Service Network Blog