cloud

Is Siebel the first giant to be toppled by the rise of SaaS?

Satmetrix announces updates to Cloud customer experience solution

Yammer builds out ecosystem with Microsoft Dynamics integration

KANA buys Cloud customer service firm Trinicom

Anthony Lye, Oracle: "Our CRM competitor is IBM, not Salesforce.com or Microsoft"

Chris Boorman, Informatica: “A tsunami of data is hitting enterprises”

Zendesk adds voice capabilities to Cloud-based call centre solution

Nathaniel Borenstein, Mimecast: "Social media is similar to email - but not as good"

Ellison blasts SAP, thanks God for Oracle's "six-year" Cloud campaign

Expect social customer tools in Q4 Dynamics CRM update - Microsoft

Fergus Gloster, Marketo: "If software firms made planes they’d fall out of the sky!"

Personal Cloud to replace personal computer by 2014 - Gartner

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