cloud computing

Ballmer promises more Cloud, more social, more Office, more Windows

Data centres to become “strategic service hubs”

Steps to ensure smooth Cloud CRM deployment

Must call centres move to the Cloud to keep in tune with customers?

Jonathan Gale: Brands want CRM data to improve call centre performance

Jonathan Gale, NewVoiceMedia: Brands want CRM data to improve call centre performance

Landmark ruling defeats Oracle, drives Cloud

Dell teams with Pardot to deliver marketing automation in the Cloud

Chris Cabrera, Xactly: Larry Ellison has lemons so he’s making lemonade

Oracle attacked for CRM Cloud claims

Ellison: Oracle provides CRM in the Cloud - SAP won't until 2020

Eric Berridge, Bluewolf: The Cloud is breaking down the sales and marketing siloes

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