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Cardiff University heads to the Cloud with Salesforce.com
Cloud lessons from Amazon's data centre outage
Zach Nelson, NetSuite: How to spot fake Cloud vendors
Brad Wilson, GM, Microsoft Dynamics: "Cloud-based CRM is pricey"
Nucleus commends twin benefits of Cloud-based ecommerce
Convergence: Patagonia and Hard Rock Cafe talk social CRM
SmartFOCUS snapped up by Emailvision
Benioff: "Companies are being screwed by their customers"
IBM unveils Cloud-based social analytics tool
Appirio acquires Salesforce.com consultancy Infowelders
Microsoft's Brad Wilson: Thank goodness for Cloud-based CRM!
Gartner CRM Summit: Adapt or die in the new CRM future!
Social media marketing for B2B brands: Pros, cons and practical advice
Customer experience: 10 best practices that separate the leaders from the laggards
Four essential CRM lessons from 2014
Six steps to understanding the digital customer
Are brands making the most of the voice of the customer?
Infographic: Marketing in a smartphone-addicted world
Why Mobile is Better at Building your Brand than Desktop
Contact centre 2.0: Return of the personal service
What does 2015 hold for IVR?
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