CRM

Competition ‘heating up’ as CRM software grows 12.5% in 2012

Infographic: Why CRM strategies fail to meet objectives

No more CRM mea culpa for Infor

Salesforce.com brings CRM data to self-service ad platform

"Enterprise software sucks" says CEO of enterprise software firm Infor

IDC: Big Data, analytics and Cloud fuelling enterprise software growth in 2012

Making social CRM pay: Consolidating data sets

CRM: Gartner foresees growing SF.com dominance and mobile app explosion

"If Oracle had good products, they'd be eating Salesforce.com's lunch"

SugarCRM sweetens CRM offering with new social capabilties

CRM data: How keeping customers in the loop is mutually beneficial

Making social CRM pay: Seamless sales, marketing and service programmes

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