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data

Informatica beefs up role in burgeoning Cloud database market

2010-03-01 10:13

Analysts see the Cloud database market as a significant opportunity - and Informatica is tapping into it in a "timely" fashion.

DMA launches new information security standard

2010-01-29 09:27

In the wake of the ICO's announcement of heavier fines for data breaches, the DMA launches a new standard for companies and agencies using customer data for marketing.

Analytics will be bigger than CRM, says IBM

2009-11-04 05:21

After acquiring SPSS and Cognos, and launching its new business intelligence tools, what next for the IT giant in this space?

The four customer insight problems your firm must crack

2009-11-02 05:31

With customer intimacy a priority, Hypatia Research's Leslie Ament highlights the obstacles to obtaining customer insight.

Data-driven companies will enjoy upturn first

2009-10-26 12:21

Being a data-driven firm could lead to early recovery, according to Informatica's CEO. But there are three barriers they face...

Sloppy call centre practice exposes customer data to fraud risk

2009-10-20 11:23

95% of call centres are found to be breaking the rules for storing credit card details.

Doc Searls: Customers will use ID data to force CRM change

2009-09-30 14:31 - 5 comments

Firms have been in the driving relationship of the customer relationship - but customer control of personal data could change this.

Interview: Sohaib Abbasi, CEO Informatica

2009-09-22 15:29

Is there room for an independent business intelligence vendor in today's consolidating market? Informatica CEO Sohaib Abbasi thinks so.

Do you really know your customers?

2009-09-08 16:23

Even if you think you know your customers, what do you do with that information? Stuart Lauchlan looks at creating a single view of 'the truth'.

Customer intelligence: The centrepiece of BI

2009-09-06 12:48

What if you could make sense of your business information as quickly and easily as you find it? Anthony Deighton explains how.

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