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SAP
SAP looks to broaden appeal of its Business ByDesign
SAP launches business intelligence app marketplace
NetSuite CEO slams SAP's "stone age economics"
Oracle hails historic privacy payout but SAP readies appeal
SAP User Group praises progress but probes pricing
SAP co-CEO comes out fighting over the Cloud
Ellison takes to the stand to condemn "grave threat" of SAP
SAP agrees to pay Oracle $120m in copyright case - further damages pending?
Larry Ellison continues war of words with HP ahead of Oracle-SAP trial
SAP announces Business ByDesign for iPhone
HP appoints ex-SAP boss Apotheker - will it also snare Salesforce.com?
SAP unveils 'rapid deployment' CRM solutions
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Using social media to map the consumer journey to the customer experience
First Direct: Six experience lessons from the bank that bucks the trend
Omnichannel: New service buzzword, same service problems
Why aren’t Voice of the Customer programmes proving their value?
Marketing Cloud: The final nail in IT’s coffin?
What does omnichannel mean?
How to kick-start conversations with your customers
A third of customers take to social to vent service frustrations
People are channels too: How staff deliver omnichannel experience
Consumers are most open to ads while shopping. Opportunities for brands and retailers
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