social media monitoring

Salesforce.com announces Radian6 Insights for social Big Data analysis

Half of UK companies now monitor social media conversations

Richard Owen, Satmetrix: Social media is promoting the NPS cause

Richard Owen, Satmetrix: Social media is promoting the NPS cause

IBM combats Big Data with new analytical decision management solution

Monitoring of employee digital behaviour on the rise

Majority of businesses worldwide failing to track social media – study

LiveOps adds Facebook channel integration to social contact centre

Kana boosts customer service with social solution

YouGov to launch social media monitoring tool

Adobe rolls monitoring, engagement and analytics into new social tool

Why the Mail is wrong to slam social media monitoring

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