Zero latency - the new buzzword for a real-time buziness

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Compaq has named nine partners in its Zero Latency Enterprise (ZLE) which enables business to be conducted in real time. Driven by the Internet, real-time computing requires that decision-makers have a single, integrated view of the business - and their customers - that is current up to the second.

Compaq has signed agreements with: Actional Corporation, Acxiom, Blaze, Mercator, MicroStrategy, Protagona Worldwide, SAS Institute, Savant Technologies and Trillium Software. Each ISV partner contributes valuable enabling technology to the base Compaq ZLE architecture, which forms the framework for market-specific solutions.

ZLE is a transaction-oriented solution providing a single, integrated view of business and customer transactions as they occur, no matter where they occur in the enterprise, in real time. In a zero latency environment, the flow of internal information is accelerated to the point where transactions are instantaneously propagated within the enterprise and can be acted upon in real time. Gartner, which originated the concept, forecasts that almost every successful business will have some form of ZLE infrastructure. Compaq is building ZLE solutions today aimed at the highly competitive telecommunications, finance, and retail markets where immediate insight into customer actions and business transactions offers a compelling advantage.

Ross Altman, Gartner research director, said, “Information that’s fresh has the most value. In a real-time, zero latency enterprise, information is delivered to the right place at the right time for maximum business value.

“Companies are going to move to reduced latency environments; it’s just a question of when. The longer one waits, the worse it gets. The sooner an enterprise embraces and implements the concept of zero latency, the stronger its competitive position is likely to be.”

Howard Elias, Compaq senior vice president, said, “Integral to delivering ZLE are the strong partnerships with ISVs that provide advanced solutions technology, an understanding of customers’ business needs, and real-world experience. We will grow these partnerships and will add new ones to help build ZLE-enabled solutions across different industries.”

The ZLE architectural framework combines leading enterprise application integration technology and a real-time operational data store. Surrounding these two constructs are the partner applications that are enabled to take advantage of real-time data. It is the work that has been done with these software developers, as providers of end-user applications, that exposes the benefits of the ZLE architecture to the end user.

The ISV partner software can be grouped into three categories within the ZLE architecture: Core ZLE Services, Docking Applications, and Clip-On Applications.

Core ZLE Services are the central applications used for building a customer’s ZLE solution and interfacing to the ODS. These are:
• a rules engine
• message transformation
• workflow management
• message router and inserter
• data extraction, transformation, and loading
• data mining and analytics.

Docking Applications enable a customer’s existing applications to plug-and-play with ZLE implementations. A docking application does not require modification and works independently with other cooperating applications through the use of standard application adapters. Examples of typical docking applications include Siebel, SAP, Oracle, and Peoplesoft.

Blaze Software, a Brokat company, provides a real-time application of business rules, enabling Compaq’s ZLE customers to manage, execute and maintain personalized e-business applications.

Mercator brings powerful eBusiness data transformation technology that substantially reduces the time and effort required to implement and maintain new application interfaces across heterogeneous business environments.

Savant Technologies provides the ETL technology for managing system performance in one tool by automatically collecting, analyzing, and condensing data into critical information.

SAS provides industry-leading eIntelligence and data mining technology as well as extensive data warehousing experience and ETL capabilities that leverage the use of information in any ZLE environment.

Actional provides its patented control broker technology to provide direct real-time connections between applications.

Acxiom enables a single view of the customer using AbiliTec Customer Data Integration software to link disparate sources of information into a single real-time view. InfoBase data can augment that view with real-time consumer and business information to better recognize, understand and market to customers.

Protagona Worldwide provides a full-featured high-performance marketing capability for planning, campaign management, workflow management, and touchpoint integration.

MicroStrategy offers a flexible and scalable web-based business intelligence platform that includes a sophisticated analytical engine that supports multiple databases and provides access to information via web, wireless and voice.

Trillium Software, a division of Harte-Hanks, is an industry leader in data quality software solutions. The Trillium Software System can be completely integrated for accurate and consistent customer identification and relationship matching.

The Compaq ZLE initiative brings the strengths of its entire enterprise product line to bear in the development and deployment of a ZLE solution. Today, the ODS hub of the system is built on the highly scalable Compaq NonStop Himalaya server and NonStop database. Existing customer database, data mining applications, and clip-on applications are generally hosted on Compaq Tru64 UNIX on AlphaServer systems and on Compaq ProLiant servers running Windows NT.

Compaq Computer Corporation, a Fortune Global 100 company, designs, develops, manufactures, and markets hardware, software, solutions, and services, including industry-leading enterprise computing solutions, fault-tolerant business-critical solutions, and communications products, commercial desktop and portable products, and consumer PCs that are sold in more than 200 countries.

Compaq ZLE

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