
Neil Davey
| Title | Created | Type |
|---|---|---|
| CRM systems criticised for poor customer analysis and profiling | 1 day 12 hours ago | Article |
| Salesforce.com hit by outage - Twitter flooded by SF.com abuse/support | 1 day 14 hours ago | Article |
| Mapping out customer experience excellence: 10 steps to customer journey mapping | 1 day 20 hours ago | Article |
| Microsoft video player to take on iPlayer and boost stickiness | 2 days 13 hours ago | Article |
| Social media being used in harmony with email by marketers - report | 2 days 14 hours ago | Article |
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