Infographic: What makes people follow a brand?
Posted by Neil Davey in Customer experience, Social CRM on Mon, 20/02/2012 - 02:38
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Consumers who engage with a brand in the digital space – whether by participating in a contest or by ‘liking’ a brand on Facebook – are more likely to purchase the products, and make recommendations to their friends and family. Get Satisfaction provides this infographic to look at what makes people want to follow a brand.
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