Brobst explains what companies need to know about in-memory analytics, business intelligence in the Cloud and Big Data.

Two experts provide different takes on 'Big Data' - is it really worthy of the hype or are we heading for confusion?

Rapide is inviting utility executives to attend an online industry workshop, focusing on the benefits of real-time customer engagement in the sector.

Customers expect greater personalisation but new research demonstrates that brands are struggling to respond.

Voice of the customer technology firm Mindshare has announced a significant expansion of its text analytics team to keep track of growing demand.

MyCustomer.com caught up with Jason Rose at the Gartner Business Intelligence Summit, to discuss Big Data, BI in the Cloud, social media analytics and in-memory analytics.

Microsoft is planning a raft of applications and services that enable enterprises to anticipate consumer needs, simplify the consumer experience and learn from every consumer interaction.

Analytics hero Avinash Kaushik shares his expertise with MyCustomer.com.

The introduction of analytics to Twitter brand pages will allow brands to optimise their campaigns more effectively and could result in more investment in the platform.

Satmetrix has launched a range of new tools that it says make business sense of social media content and will change the way businesses measure and use social media.