CRM and marketing technology: 10 years that shook the world
Posted by Neil Davey in Technology on Thu, 25/02/2010 - 10:30
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- Bruce Daisley at YouTube shared some secrets for those firms looking to use video sharing sites to connect with customers.
- Stephen Haines at Facebook outlined ideas for the use of social networks as a customer engagement tool.
- Dave Chaffey provided some tips for optimising your digital marketing mix.
- The Sift Media Social Media for Marketing theatre provided a series of seminar guides.
- What has been the single most influential development in the marketing/advertising technology space during the last 10 years?
- What will we be talking about at the 20th anniversary of TFM&A?
MyCustomer.com provides a rundown of the TFM&A highlights and talks to speakers and attendees about the industry's key developments during the 10-year history of the event.
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