Nucleus commends twin benefits of Cloud-based ecommerce
Cloud-based ecommerce solutions from firms such as NetSuite can improve customer service levels and productivity by up to 20%, according to a new study by Nucleus Research.
Nucleus notes that companies wanting to build an ecommerce presence typically have two choices: a significant investment in software, hardware, integration, and support resources or building a website and manually processing orders and making accounting and inventory updates. This latter option is not scalable.
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